How can I track my order?
You can track your order by logging into your account on our website and navigating to the "Order History" section. Alternatively, you should receive a tracking number via email once your order has been dispatched. You can use this tracking number on the courier's website to monitor the status of your delivery.
What payment methods do you accept?
We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. During the checkout process, you will be able to select your preferred payment method.
How do I return or exchange an item?
If you would like to return or exchange an item, please contact our customer service team within 30 days of receiving your order. They will provide you with further instructions and assist you through the returns/exchange process.
What is your shipping policy?
Our shipping policy may vary depending on your location and the items you've ordered. Generally, we aim to dispatch orders within 1-3 business days. Once shipped, delivery times may vary, but you can typically expect your order to arrive within 5-10 business days. For more detailed information, please refer to our Shipping Policy page.
Do you offer international shipping?
Yes, we offer international shipping to many countries worldwide. However, shipping times and costs may vary depending on your location. During the checkout process, you will be able to see the available shipping options for your country.
