Shipping policy

At Barhouse, we are committed to delivering your orders safely and conveniently across India. Please read the following Shipping Policy to understand how your order will be processed, shipped, and delivered.

1. Shipping Availability

We currently offer Pan-India delivery.

Orders can be placed for delivery to serviceable locations across India. 

Delivery availability may depend on the serviceability of the delivery address and the courier network available in that area.

2. Order Processing

Orders are generally processed and dispatched within 1–3 business days after the order is successfully placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive the relevant shipping or tracking information, where available.

3. Delivery Time

After dispatch, orders are generally delivered within 3–5 business days across India.

Delivery timelines may vary depending on:

  • Delivery location

  • Courier service availability

  • Remote or non-serviceable areas

  • Public holidays

  • Weather conditions

  • Unforeseen logistics or operational delays

The delivery timelines mentioned above are estimates and may occasionally take longer due to circumstances beyond our control.

4. Same-Day Delivery – Delhi NCR

Same-day delivery may be available for eligible prepaid orders within selected areas of Delhi NCR.

Availability of same-day delivery depends on the delivery location, order time, product availability, and courier/logistics capacity.

The applicable delivery option will be shown during checkout wherever available.

5. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before the order is completed.

Shipping charges may vary depending on the order, delivery location, and shipping option available at the time of purchase.

6. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided while placing the order.

You can use the tracking information provided to check the current status of your shipment with the respective delivery partner.

Please allow some time for tracking information to become active after the order has been dispatched.

7. Delayed Deliveries

While we make every effort to deliver orders within the estimated timeline, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions

  • Transportation delays

  • Courier operational issues

  • Public holidays

  • High order volumes

  • Incorrect or incomplete delivery information

  • Remote-area delivery limitations

  • Other unforeseen circumstances

In case of a delay, we will make reasonable efforts to assist you and provide available shipment updates.

8. Incorrect or Incomplete Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct name, phone number, house/flat number, street, locality, city, state, and PIN code.

Barhouse will not be responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate address information provided by the customer.

If you notice an error in your delivery address, please contact our customer support team as soon as possible after placing your order.

9. Delivery Attempts

Our delivery partner may make multiple delivery attempts depending on their standard delivery process.

If the customer is unavailable or the delivery cannot be completed due to an incorrect address, unreachable phone number, or other customer-related reasons, the shipment may be returned to the sender.

Additional shipping arrangements, if required in such cases, may be subject to applicable charges.

10. Damaged Package at the Time of Delivery

We take appropriate care while packing products for shipment.

If your package appears visibly damaged at the time of delivery, please take photographs or videos of the package and contact our customer support team as soon as possible.

For damaged, defective, or incorrect products, please refer to our Return & Refund Policy for the applicable process and eligibility.

11. Missing or Lost Shipment

If your order appears to be lost or has not been delivered within a reasonable period after dispatch, please contact our customer support team.

We will coordinate with the relevant delivery partner and assist in checking the shipment status.

Resolution of lost shipments will be handled in accordance with the applicable circumstances and our Return & Refund Policy.

12. Delivery to Remote Areas

Although we offer Pan-India delivery, some remote or restricted locations may have limited courier serviceability.

If a delivery address is found to be non-serviceable, we may contact the customer for an alternative address or appropriate resolution.

13. Changes to This Shipping Policy

Barhouse reserves the right to update or modify this Shipping Policy from time to time.

Any changes will be posted on this page with the updated effective date.

14. Contact Us

If you have any questions regarding your order or shipping, please contact us:

Barhouse
Phone: +91-8130171016
WhatsApp: +91-9871149920
Email: support@barhouse.in

We will be happy to assist you with your shipping-related queries.